Privacy Policy

1. Introduction

Welcome to RideForti. This privacy policy explains how RideForti collects, uses, and protects your personal information when you use our website, https://rideforti.com/, and our services.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website and our services, you can be assured that it will only be used in accordance with this privacy statement.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, date of birth, government-issued ID information
• Location Information: GPS location data when you use our ride-hailing or security guard services
• Payment Information: Credit card details, billing information, and transaction history
• Usage Information: Service preferences, ride history, feedback, and communication records
• Photos and Documents: Profile pictures, driver's licenses, vehicle documents, and identity verification documents

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our ride-hailing and security guard services
• To process your transactions and send you related information
• To send you technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and provide customer support
• To monitor and analyze trends, usage, and activities in connection with our services
• To personalize and improve your experience with our services
• To facilitate communication between riders and drivers, or clients and security guards
• To verify identity and prevent fraudulent transactions
• To comply with legal obligations and enforce our terms and policies

4. How We Share Your Information

We do not sell, trade, or rent your personal identification information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: Drivers, security guards, and other users as necessary to provide our services
• With Business Partners: Trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you
• For Legal Purposes: When required by law, court order, or to protect the rights, property, or safety of our company, our users, or others
• In Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With Your Consent: When you give us explicit permission to share your information for a specific purpose

We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for analytical purposes.

5. Cookies and Tracking Technologies

Our site uses "cookies" and similar tracking technologies to enhance user experience and collect information about usage patterns. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture certain information.

We use cookies to:

• Understand and save your preferences for future visits
• Keep track of advertisements and compile aggregate data about site traffic
• Improve site functionality and user experience
• Analyze site performance and troubleshoot issues

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, if you disable cookies, some features may not function properly.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our platform.

Our security measures include:

• Encryption of sensitive data during transmission using SSL/TLS technology
• Regular security assessments and updates to our systems
• Restricted access to personal information to employees and contractors who need to know that information
• Regular monitoring for security vulnerabilities and potential threats

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Choices and Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal data directly within your account settings section.

Your rights include:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of any incomplete or inaccurate information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your personal information
• Data Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Location Data

Our ride-hailing and security guard services require location data to function properly. We collect precise location information from your mobile device when you use our app. This information is used to:

• Connect riders with nearby drivers or clients with nearby security guards
• Calculate fares and service fees
• Provide navigation and route optimization
• Enhance safety and security features
• Improve our services and analyze usage patterns

You can enable or disable location services through your device settings. However, disabling location services will prevent you from using certain features of our services.

9. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers promptly.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Factors we consider in determining retention periods include:

• The length of time you use our services
• Legal, accounting, or reporting requirements
• The nature and sensitivity of the information
• Potential risk of harm from unauthorized use or disclosure

11. Third-Party Links

Our website or app may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

By using our services and providing your information, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this privacy policy.

13. Changes to This Privacy Policy

RideForti has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page and notify you through the app or via email.

We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our services after any changes to this privacy policy will constitute your acknowledgment of the modifications and your consent to abide by the modified privacy policy.

14. Contact Us

If you have any questions about this Privacy Policy, your personal information, or would like to exercise any of your rights, please contact us at:

We will respond to your inquiry within a reasonable timeframe, typically within 48 hours of receipt.